Part- Time – Front Office Associate (Clinic)

Organization OverviewForte Sports Medicine and Orthopedics is consistently recognized as the leading orthopedics practice in Central Indiana. We seek professionals who are as determined as we are to deliver exceptional, high-quality patient care, get players back in the game, and advance the future of orthopedics and sports medicine. If you share our passion for providing the best possible care in the treatment of shoulders, knees, hips, hands, wrists, elbows, feet, ankles and other highly mobile parts, Forte Sports Medicine and Orthopedics may be an exceptional career destination for you.

Job Summary

Forte Sports Medicine and Orthopedics is seeking a part-time professional, friendly, customer-focused and dependable front desk associate member to join our busy clinic located in Carmel, IN. This position serves in a critical support role and is responsible for a wide variety of administrative duties.

Essential Functions

• Greet patients and visitors in a caring manner
• provide directions, answers questions, and meet a variety of customer service needs
• demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner
• register patients in, check in/check out, accurately collect co-pays, obtain patient referral information, send/receive fax information as needed
• data entry into the practice management software program(s)
• maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments
• prepare batches and reconcile patient payments

Education And Qualification Requirements

• High School Diploma or equivalent, required; Associates degree in healthcare related field, preferred
• Must consistently demonstrate excellent customer services skills, be detail oriented, and be highly organized
• Must have strong verbal and written communication skills, time management, resourcefulness and the ability to anticipate needs of clinic
• Must be adept in technology with a thorough understanding of computer software, browsers and multiple operating systems
• Position is part-time, 28 hours per week, weekdays

Forte Sports Medicine and Orthopedics is an equal opportunity employer and drug free workplace.

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