Administration Assistant

Are you a proactive and organized individual with exceptional communication skills? Do you thrive in a fast-paced environment and excel at multitasking? If so, we have an exciting opportunity for you to become an integral part of our team!

About Us:

Respect is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care and retirement living provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Position:

The Administration Assistant provides general administrative support to both the General Manager and the facility. The position has direct responsibility for managing general office administration, reception, rostering, and associated support services. The Administration Assistant is responsible for liaising with employees, contractors, volunteers, visitors, residents, and their families at the facility.

Key Duties:

• Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries
• Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties
• Ensure timely response to all enquiries and refer any compliment or complaint to the General Manager
• Develop reports and take accurate minutes of meetings as required.
• Roster employees using Human Force in accordance with the facility's staffing requirements
• Review timesheets against the roster as required by the General Manager
• Source and roster replacement staff in the event of illness or unexpected absenteeism
• Collate and provide new employee forms and supporting documentation to People and Culture and Payroll in a timely manner
• Assist with the induction and orientation of new employees and volunteers as required, in conjunction with the General Manager
• Organise staff online mandatory training and maintain accurate staff training records
• Enter mandatory training timesheets in Human Force
• Any other task not defined but within the employee's skills, as directed by the organisation

RequirementsEssential:

• Minimum Certificate of Education or equivalent
• Knowledge and experience of office procedures
• High-level customer service skills
• Advanced computer and word processing skills
• Cash handling and banking experience
• Current NDIS Worker Screening or National Police Certificate as applicable at the facility (or ability to acquire)

Desirable:

• Recognised qualification (Cert III) in business administration
• Previous experience rostering staff across multiple shifts / services
• Experience in residential aged care administration

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.BenefitsWhat we can offer you:

• Competitive salary and entitlements
• Pay incentives including not-for-profit salary packaging
• Meaningful work in a purpose-driven organisation
• A healthy and positive workplace culture
• Learning, development, and growth opportunities