Provider Administrator
Research, resolve, document, and accurately respond to provider, practice, business partner or administrator inquiries and service requests
Communicate and coordinate with providers, practices, and other departments to ensure accurate information is available to support business needs
Manage the Committee meetings set up, document Committee findings in the formal meeting minutes, and notify staff of Committee decisions
Monitor and maintain critical provider information in various systems. Review team member quality assurance reports on a regular basis and work with leadership to prepare follow-up documentation
Act as first-level intake and triage for incoming provider call line, data clean-up efforts, and specified team email box requests
Support the client and regulatory audit process to include pulling required documentation and review of provider files for accuracy
Gain industry knowledge to support internal and external business partner relationships
Support the re-credentialing process and audit support functions to NCQA and client standards
Ensure requested information is delivered within specified timeframe and completed accurately
Maintain high standards in all written or verbal communications with providers
Job Specifications
Typically Has The Following Skills Or Abilities
Two to four years of general office experience
Proficient with word and spreadsheet applications
Ability to read and write at a level necessary to accomplish the above tasks
Demonstrated ability to identify problems and provide creative solutions
Strong attention to detail, organizational skills and problem solving skills
Excellent written and verbal communication skills
Ability to work independently and in a team environment
Preferred Skills
Attention to detail
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $17.00 - $27.50
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.