Project and Operations Coordinator

Are you a master organiser, a great communicator with clients, and you thrive on being the driving force behind keeping processes running smoothly? You might be the coordination guru we're looking for!

About Tra

TRA is an insights agency based in New Zealand, Sydney, and Melbourne. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Bringing together the best of both worlds for ambitious and strategic minds, we are the largest independent and multi-AFR and ESOMAR award winning research agency.

About The Role

This is a super exciting opportunity to join a passionate, smart, fun and growing team.

At TRA Sydney we are focused on delivering work that aligns to our purpose - improving people's lives - and delivers strategic direction, confidence, inspiration and clarity for clients.

We are a challenger agency - offering fresh perspectives and the next generation of insights. We seek to challenge the status quo and are anchored in the art of knowing people. We deliver to this through a team of experts with diverse skills sets allowing us to unsurfaced uncommon truths that power winning moves for our clients.

As we embark on our next phase of growth, we are on the hunt for a passionate individual to come in and take the on the role of Project and Operations Coordinator.

A pivotal bed rock for the team, this role will be a critical enabler to team and client success. A champion of productivity, efficiency, quality and team culture.

Areas of responsibility include general admin responsibilities, project management and success, quality assurance and client interaction, innovation and improvement responsibilities. Further detail below.

This a role to call your own, with plenty of room to develop and grow your career. We love crafting pathways around talented superstars - whether you're keen on pursuing a career in operations, client success, or research, this is the role and the place for you!

Requirements

ABOUT YOU

• 2-3 years working experience in a similar role
• Exceptional organisational and project management skills (a must-have)
• Research experience desired but not mandatory.
• Proven track record of Operational and Process Management
• Ability to juggle and prioritise workloads and deadlines
• A complex problem solver with a systematic working approach who loves taking on ambiguous business problems.
• Excellent written and verbal communication skills with the ability to connect with others.
• A can-do, proactive mindset. A team player who is positive, engaged, and ready to muck in.
• Excited to join a fast paced, heavily collaborative environment

BenefitsTRUST US, YOU WANT TO BE HERE. WHY?In 2023, TRA won Gold for Market Research Agency of the Year in Campaign Asia-Pacific Agency of the Year awards - and we're looking to defend that title with more incredible people and amazing work in 2024.

At TRA, you'll do the best work of your life, alongside some of the greatest thinkers you'll encounter in your career and be part of the formative TRA Sydney team as we establish and grow our footprint. Our team will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity. You'll join a team of accomplished marketers ready to help guide you through your career and set you up for success.

Winners of Best Innovation Programme at the 2018, 2020 and 2021 AFR Boss Most Innovative Company awards, we are an agency challenging the status quo and influencing decisions.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?

• A commitment to focused learning and development, with two hours set aside each week for TRA Academy, so you can continually expand your knowledge, skills, and thinking
• Outstanding on-the-job learning experiences, and the support to take your career to the next level
• A health and wellbeing bonus
• A dynamic, new co-sharing office space at the The Commons in Surry Hills - inspired and connection into creative, strategic people and businesses, and some flexibility to work from home
• An amazing team culture and regular social events
• A competitive, market-benchmarked salary package
• A day off to volunteer for the charity of your choice - and another day off on your birthday!

WE VALUE DIVERSITY IN ALL ITS FORMSWe welcome applications from people of all backgrounds. We're committed to equity and inclusion across race, gender, age, identity, neurodiversity, and experience. Women and under-represented groups of candidates don't always apply for roles they don't feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don't. Our job posting is the starting point for a conversation, and we're always excited to hear from people who are interested in working with us.