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Client Relations Associate

Posted on May 22, 2024
Job DescriptionPosition Client Relations Associate

Job Description

Full-time (in-office) associate position for an institutional investment consulting firm in Newtown, PA.

Summary

The Client Relations Associate (“Associate”) is expected to assist the Client Relations Department and senior executive investment professionals in all aspects of client services related to pension and other investment funds.

Primary Responsibilities

  • To provide day-to-day support to multiple senior investment consultants and their client accounts.
  • To maintain direct contact and coordinate data flow with corporate headquarters in Savannah, GA, including the performance reporting department and investment consultants.
  • To formulate agendas for client meetings, as needed. This process requires coordination both internally (with the investment consultant) and externally (with the client). Based on the final agenda, the Associate is responsible for inviting other investment professionals to the meeting.
  • To send notifications relating to the hiring of a new investment manager. This process requires the Client Relations Associate to communicate details with the client administrator, legal counsel, and custody banks.
  • To draft, amend, or modify client investment policy statements.
  • To compile information needed to process investment transactions. The Associate is responsible for communicating the necessary steps to implement asset transfers with the client, monitors the various stages of the transaction once it is in process and tracks its progress through completion.
  • To prepare asset allocation reporting for client meetings.
  • To review draft client reports with other departments of the firm, communicate any changes, and make proactive recommendations to the investment consultant for client consideration.
  • Other project-based work
SkillsThe Candidate must be detail-oriented and possess the ability to multi-task. He/She will be expected to demonstrate good communication and organizational skills, and project a professional image through in-person, telephone, and email interactions with coworkers and business partners. The Candidate must possess a strong work ethic and work well in a team environment. Due to the nature of the industry, workflow will vary based on various factors such as client meetings/schedule, reporting production cycle, and market fluctuations.

The Candidate must be experienced in using computer programs including Microsoft Office (Excel, Word, PowerPoint, and Outlook) as well as Adobe.

Requirements

Candidate must have a business degree from a four-year college or university.

Employment Benefits

Major Medical / Hospitalization

Dental

Life Insurance (two times salary up to $125,000 maximum)

Short-Term Disability

Long-Term Disability

The company pays for all of the individual employee coverages listed above.

Dependent coverage may be paid by the employee through payroll deduction.

Paid Holidays

Paid Vacation – based on length of service

401(k) Plan – eligible after 6 months service

We are an equal opportunity employer. Our policy of no discrimination in the assessment of a person’s qualifications is applied without regard to race, religion, age, sex, handicap, or country of origin.

Company Description

Investment Performance Services, LLC (“IPS”) is an independent, full-service investment consulting firm that provides education, proactive advice, and customized solutions to employee benefit plans throughout the United States. The mission of IPS is to embrace best industry practices in governance, ethics, and professionalism. Our services are designed to help clients make informed decisions in order achieve their investment goals.

Investment Performance Services, LLC (“IPS”) is an independent, full-service investment consulting firm that provides education, proactive advice, and customized solutions to employee benefit plans throughout the United States. The mission of IPS is to embrace best industry practices in governance, ethics, and professionalism. Our services are designed to help clients make informed decisions in order achieve their investment goals.

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