Patient Benefits Assistant

DescriptionThe Patient Benefits Specialist is responsible for administering and managing employee benefits programs, including health insurance, retirement plans, leave policies, wellness programs, and other related benefits. This role ensures that employees understand their benefits and assists them in navigating and utilizing these resources effectively.

Key Responsibilities

Insurance Verification and Authorization:

• Verify patients' insurance coverage and benefits before appointments and procedures.
• Obtain necessary pre-authorizations and referrals for services.
• Communicate with insurance companies to resolve coverage issues and clarify benefits.

Patient Communication And Support

• Explain insurance benefits, coverage options, and out-of-pocket costs to patients.
• Assist patients in understanding their benefits and how to utilize them effectively.
• Provide estimates for procedures and services based on insurance coverage.

Claims Assistance

• Assist patients with filing insurance claims and resolving any issues related to denied or unpaid claims.
• Follow up with insurance companies to ensure timely processing of claims.
• Advocate on behalf of patients to resolve insurance-related disputes.

Financial Counseling

• Provide financial counseling to patients regarding their healthcare costs and payment options.
• Inform patients about available financial assistance programs and guide them through the application process.
• Assist patients in setting up payment plans if necessary.

Compliance And Documentation

• Maintain up-to-date knowledge of insurance policies, regulations, and procedures.
• Ensure compliance with all federal, state, and local regulations regarding patient benefits and privacy (HIPAA).
• Accurately document all interactions with patients, insurance companies, and healthcare providers.

RequirementsQualifications:

• Education: Associate’s or Bachelor’s degree in healthcare administration, social work, business, or related field preferred.
• Experience: Minimum of 2 years of experience in patient advocacy, healthcare insurance, or benefits coordination. Experience in a healthcare setting preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to