CRM Marketing Intern

Who You Are:

As the CRM Marketing Intern, EMEA, you will play a key role in supporting with the CRM activations to increase customer loyalty and lifetime value. You will support the CRM Manager with managing the CRM communications calendar, creation of CRM tools, monitoring performance, reviewing analytics and producing daily, weekly and monthly reports.

What You’ll Do:

• CRM Manager in gathering weekly CRM updates from retail network
• weekly, monthly and campaign driven reporting
• in on weekly meetings, circulate meeting notes and actions
• weekly, monthly and quarterly CRM tracker
• creative briefs for different activations, tools and assets needed to support regional activations including email, DM, social campaigns across the EMEA region
• invoice requests and keep log of all invoices, update invoice tracker on weekly basis
• event calendar and cost tracker updated on a weekly basis
• with the creation of the monthly newsletter
• notes for weekly activities tracker
• event reports and other campaign reporting including email and gifting
• with email testing
• in the creation of CRM toolkits and other clienteling tools
• CRM best practices and competitor research. Work with wider team/s to brainstorm new creative growth strategies. Identify, share and drive best practice and learning’s
• events taking place in London for production support
• all administration work, including handling mail to the stores and processing invoices etc.
• CRM Manager with store visits in London when required
• administrative support to the Senior Marketing Director

You’ll Need to Have:

• Graduate calibre
• Proficiency in MS Office packages, particularly Microsoft Excel
• Strong numeracy skills
• Excellent administration skills
• Excellent attention to detail and accuracy
• Good understanding of luxury, branding and fashion
• Ability to be a confident team player and work on own initiative when required
• Ability to work in a fast-paced environment
• Ability to understand and work with different cultures and markets
• Fluency in English, spoken and written
• Strong communication skills
• Excellent organization skills, with an ability to multi task
• Ability to be innovative and proactive, with a “can-do” and flexible approach
• A passion for the role you play in your capacity
• Flexibility, enthusiasm, and the ability to cope well under pressure

We’d Love to See:

Additional languages fluency would be advantageous

Our values - creative, open, and courageous

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe

success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

Jimmy Choo Perks

• 25 days holiday
• Summer Fridays
• Product Allowance and Discounts
• Exclusive Employee Sales
• Private Healthcare
• Pension and Life Insurance