Guest Service Agent – Harrah’s Hotel
We’re investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars’’ Team Member, you’ll be eligible to begin reaping the rewards of many of these benefits, in just 6 months – with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.
Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.
Job Description:
- Checking guests in and out of the hotel.
- Standing and maneuvering in confined area.
- Greeting and conversing with customers in English.
- Speaking clearly and communicating with guest in noisy environment.
- Responding to visual and oral signals.
- Using color monitors on computer screens.
- Addressing concerns and questions.
- Giving friendly, excellent service.
- Processing cash transactions accurately.
- Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
- Previous computer and front desk experience preferred.
- Excellent guest communication skills.
- High school graduate or equivalent.
- Basic computer knowledge.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.