Head of Creative Operations

We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.

Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie.

So, what will you be doing?

• Working collaboratively with key stakeholders to design and facilitate operations across the Studio team, using existing tools in the short term and proposing future business tools as relevant for increased effectiveness and efficiency
• Managing resources and establishing processes in order to produce and deliver quality work from concept to completion across full service production and all end uses (e.g. social, digital, print & OOH)
• Providing an overview for the Global Leadership Team of project workflow, workload and interdependencies impacting the Studio team
• Communicate matters of logistics and scheduling to all stakeholders clearly, ensuring all areas responsibility are understood and agreed
• Designing robust project brief templates, and ensuring they are analysed when received, looking for gaps in information or planning
• Maintaining highly organised, accurate and well presented documentation, and updating and communicating to key stakeholders as necessary/ requested
• Effectively leading Creative Operations within the Studio team to drive team growth and development to deliver best in class operations
• Build strong and effective collaborative working relationships with other departments

We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you’re aligned to our values, excited about the opportunity, and you’re really good at what you do (even if you don’t tick all the boxes) apply anyway!

• Strong experience in a relevant role within a creative setting
• Beauty, fashion, luxury and/or creative agency experience essential
• Confidence and vision to build role and remit from the ground up in response to objectives
• Excellent organisational skills including time management, planning, hitting deadlines and archiving Studio output
• Ability to coordinate, schedule and control resources to meet tight deadlines
• Impeccable verbal, written and presentational skills
• Excellent negotiation and problem-solving skill

What makes someone ‘Beauty Pie’?Our Culture Is Our DNA. It Defines Who We Are, How We Operate And How We Hire. And It All Springs From Our Values, Which Are Very Important To Us

• Bring Your ‘A’ Game: Take ownership & accountability. Make sh*t happen. Grow. Support. Evolve. Invent. Be open-minded.
• Be Intelligently Rebellious: Challenge the status quo. Push boundaries. Embrace change. Think BIG.
• Be Customer Obsessed: Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback.
• It’s All For One (& One For All): Take advantage of collective intelligence. Act with integrity. Support & challenge. Embrace individuality. Do right by our company, our members, our colleagues & our environment.

We’re committed to diversity & inclusion As a business that’s based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives.

We’ve got a long way to go, but here’s how we’re doing as of June 2023:

Female Employees - 72%

Employees from minority ethnic backgrounds - 39%

Women in our Tech teams - 46%

A Bit About Our Ways Of Working

We foster a high-performance culture, where you are trusted to get the work done. We treat all of our teams like adults in giving them autonomy and flexibility.

At Beauty Pie we want to support employees to do their best work, have a good work life balance and work flexibly whilst staying connected - and getting the job done.

In order to encourage in-person collaboration and create a strong team environment, we aim to be in the office 3 days a week, with flexibility built in around role, type of work and personal requirements. We encourage you to discuss this as part of the interview process to understand the requirements in this role.

Your Piece Of The Beauty Pie

Life & Balance

• Free Membership to Beauty Pie + 20% off our products
• Pieshares - all employees receive stock options
• 25 days holiday & your birthday off
• Flexible bank holidays
• Equal leave for all new parents regardless of gender or personal circumstances
• Season ticket loan

Health & Wellbeing

• Private Medical Insurance
• Menopause support
• £2,500 / $2,500 to spend on your fertility journey after 2 years service
• 10 therapy sessions through AXA PPP
• Cycle to Work scheme

So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team.

Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.

Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.