Junior Website Analyst

Job DescriptionAs Junior Website Analyst at COS, you will use web data to provide insights into customer behaviour and website performance, guiding business decisions and customer experience improvements.  You will support web analysis proficiency across digital teams by providing training and best practice guides on analysis tools and build bespoke reports.

What you will do:

• Provide website analysis, insights and reports that supports the organisation to reach their online goals 
• Together with the website analytics manager and product teams, contribute to the process of finding website development opportunities and follow up on impact after implementation
• Debug & troubleshoot site tracking issues with the help of central tech functions our analysis tools, websites and platforms 
• Support the maintenance of data quality for all COS digital platforms
• Share regular website analysis, reporting and insight to digital teams providing understandings of site behaviour and performance
• Provide training and guidance in web analytics tools, reports and analysis best practices across the business
• With the Senior Web Analyst, support with the setup and optimisations of our analysis tools, websites and platforms 
• Provide analysis of the COS websites, franchise sites and customer data, highlighting improvement opportunities and guiding decision making for the COS team
• Create user friendly reports and dashboards that enables the business to have clear visibility of  COS data and performance
• Support the prioritisation of business goals and actions with analytical insights
• Transform business questions into data driven recommendations

QualificationsAlignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed:

• Previous experience working in a junior web or digital analyst role
• Experience using GA4 and Looker studio to analyse and evaluate data.
• Comfortable sharing data findings with a wide range of teams to drive business goals
• Solution oriented mindset, use ecommerce experience and data evidence to assist problem solving
• Able to present and communicate in a clear way to a range colleagues and business partners

Additional InformationThis is a full time permanent contract based at our Head Office in London

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this UK based colleagues also receive

• Up to 25 days holiday
• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Discounted gym membership
• Employee assistance via retail trust
• Private health & dental care

Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

In this role you will be able to take advantage of a hybrid working arrangement. You will have the flexibility to work both remotely and, from the office. While remote working is an integral part of our part of our offer, due to the high level of cross department collaborations approx. 2 days per week in the office will be required.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

We are looking forward to hearing from you!