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Personal Assistant

Posted on May 16, 2024
Job OverviewUniversity Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

We are looking for an enthusiastic and dedicated personal assistant to support the Deputy Chief Nursing Officer and the Head of Patient Experience, this role support the two roles in ensuring that the quality of patient care is kept at the high standards we strive for at UHS.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed Job Description And Main Responsibilities

  • To act as the first point of contact by receiving telephone calls, emails and visitors, responding efficiently and promptly to queries, either personally by redirecting to the appropriate person/department, or taking a message and ensuring that appropriate priority is given to urgent enquiries/matters.
  • To arrange meetings, liaising with other PA’s/secretaries/staff as appropriate to set a mutually convenient time and date, co-ordinating multiple diaries and negotiating availability at all levels, booking/arranging suitable venues, travel arrangements, equipment and refreshments.
  • To attend meetings and take minutes/notes as required, initiating action on identified issues, as appropriate. To ensure that these are produced in-line with the agreed format and distributed as necessary.
  • To raise any purchase orders ensuring that requisitions are authorised, acting as the delegated signatory.
Person specification

Qualifications, Knowledge And Experience

Essential criteria

  • Good standard of secondary education with English skills demonstrable to GSCE pass level or equivalent standard
  • NVQ level 4 in business admin or equivalent level of experience
  • Experience working as a Personal Assistant or in business administration
  • Working as part of a team and independently
Desirable criteria
  • Experience within an Acute Trust or other healthcare sector
  • Previous experience of working in an extremely busy environment
  • Budget holding experience
SkillsEssential criteria
  • Prioritisation
  • Working under pressure
  • Organisational skills
  • Advanced keyboard skills
  • Taking the initiative
  • Time management
  • Communication
  • Working autonomously
  • Problem solving
  • Diplomacy
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