Researcher
A bit about us…
Fashion & Beauty Monitor is the leading PR solutions provider for the fashion, beauty and lifestyle industries. We are the go-to digital resource to help PR professionals drive outreach, build relationships and engage audiences in a competitive, evolving communications market.
The role sits within the Xeim division of Centaur Media, which exists to achieve excellence in communications, marketing, influence and creativity. Our name is derived from excellence in marketing and brings together our unrivalled portfolio of market-leading brands who are some of the most recognizable names in thought leadership and bespoke application including, Influencer Intelligence, Foresight News, Marketing Week, Creative Review, Econsultancy, the Festival of Marketing, Oystercatchers.
Xeim is part of Centaur Media – a main market listed company, primarily based in the UK with approximately 300 employees in offices in Central London and New York.
About the role...
We are recruiting a researcher to help maintain Fashion & Beauty Monitor’s platform of global industry contacts. The successful candidate will have the day-to-day responsibility of researching and updating the Fashion & Beauty Monitor website, ensuring that the large database of 50,000 global media, PR and industry contacts is kept fully up-to-date.
This is a great opportunity for a candidate who would like to learn about the fashion and beauty media and communications industries in a dynamic environment. The successful candidate must be able to adhere to deadlines, be able to demonstrate great attention to detail, have excellent communication skills, and be confident working independently on set data projects as well as part of the wider team.
What you will be doing…
- Managing incoming client emails, responding and updating the website accordingly
- Fulfilling contact correction requests from clients in a timely manner and keeping them updated regularly with progress on updates
- Checking key media titles to ensure editorial mastheads are up-to-date on a monthly basis
- Completing research tasks to set deadlines and quantitative targets, ensuring all contacts are checked and updated regularly
- Sourcing and writing industry news and updating contacts on the site to coincide with articles
- Updating event listings on the site
- Utilising a variety of sources to find new companies and contact leads, ensuring publication to the website accurately.
What we need from you...
- Excellent research and writing skills
- Ability to adhere to tight deadlines
- Great attention to detail
- Confident telephone manner
- Strong time management and organisation skills
- Sound understanding on how editorial content supports and drives commercial success for the product.
What success looks like...
- Ensure client contact requests are completed within a deadline set by the editor and client
- Enable incoming editorial requests (contact and event additions and updates) to always be completed within a maximum timeframe of 24 hours, reflected with positive feedback from Fashion & Beauty Monitor’s customers
- Address client concerns in a timely and informative manner, escalating when necessary to the editor.
- Meeting weekly content targets.
The benefits….
- 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served
- Medicash health plan
- Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works
- Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
- Active Diversity and Inclusivity agenda (DICE – Diversity Inclusion, Culture, Engagement)
- Annual Wellness Day
- Share Incentive Plan.