Servicing Operations Administrative Assistant

DescriptionFirst Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. From our Boston and Phoenix offices, we lend to and support our portfolio which has consistently grown 35% each year over the last five years. Our exponential growth also comes with financial stability as a company.

Here you will find hard-working coworkers that are experts in their jobs and dedicated to their customers. We hold ourselves to the highest standards of professionalism but also enjoy work with benefits that are geared towards making you successful in life and comfortable at work.

Your Title: Administrative Assistant, Servicing Operations

Your Location: Needham, Massachusetts

You Report To: Servicing Operations Manager

Schedule: Monday to Friday 9:00am to 5:30pm EST

Compensation: $18.23/hour + bonus

About the Opportunity:

We are seeking a highly motivated Administrative Assistant for our Customer Service department.

This job is a full-time position that will require 40 hours a week, Monday through Friday.

Your responsibilities include:

• Apply payments (receivables)
• Apply all PayNearMe and Money Gram payments daily, when needed
• Responsible for receiving and sorting all income mail
• Responsible for all outgoing mail
• Responsible to record all returned mail
• Additional responsibilities and projects on a needed basis may apply

What you bring:

• AA/AS preferred
• 1 year of customer service experience preferred
• Excellent communication skills
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook

FHF Benefits:

• Great Perks - We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself
• Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you

Diversity and InclusionFHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.